Member Spotlight

Jill McLean


Jill McLean who currently serves on the TNMBA Board as the local chapter president for the Chattanooga Mortgage Bankers Association is our featured “Spotlight Member” this month. Jill is a resident of Chattanooga, Tennessee and currently serves as a VP Mortgage Loan Originator at Synovus Mortgage. During her 24 years in the industry, Jill says that she has learned one truly important reason for success when you are in the mortgage business…… that “it’s all about relationships and great customer service.”

Please read the following interview to learn more about Jill McLean.

On the weekends, where would we most likely find you?

On the weekends you would most likely find me in the great outdoors…….either on an adventurous hike with my husband or working on our vegetable garden. I really enjoy both activities and we are proud of the work that we have done in our garden!

How did you get into the Mortgage business?

When I first started in the industry, my first job was as a secretary for the mortgage loan officers at AMSouth. Later, I moved into the processing area of the business. I ended up processing mortgages for over ten years. Finally, in 2002 I moved into originating mortgages and the rest is history as they say!

Name three people (or one person, if that is easier) that you view as mentors?

The person in my life that I really look up to and feel served as my most important influence was my dad, Martin Brown. He is the person who encouraged me the most to start originating when I had the opportunity. The advice that meant the most to me is that he told me that “people will trust you.” I really appreciate the guidance that he gave to me.

What keeps you up at night?

I am usually praying for my Chattanooga/Ooltewah teams and praying for my loan files. I feel extremely lucky in that I have had a lot of answered prayers!

What has the Mortgage Bankers Association meant to your career?

I have so enjoyed being a part of Chattanooga Mortgage Bankers Association. We have come a long way in Chattanooga. I think that we have the largest membership we’ve ever had since I’ve been a part of it. And the best part is that I feel that it is a way to give back to the industry.